Help Centre

I want to cancel my order

Once we receive your order we begin processing and sending it out to you as soon as possible, so it's very tricky to make amendments or cancel your order after it has been placed. If you feel you need to cancel or change your order, raise a ticket immediately in order to give the team enough time to stop it from being dispatched.

If we stop it from being dispatched then we will be happy to refund the order for you but please note once an order is confirmed as complete we are unable to stop it from being shipped.