Help Centre

Where is my order?

Once payment has been processed we aim to ship all orders within two (2) working days of receipt. From dispatch please allow around 3–5 working days for standard delivery.

For expedited orders we aim to ship on the same day with delivery the following day. Please note the cut off time is 14:00pm. Any order placed after 14:00pm will be dispatched the following working day.

Working days for us are Monday to Friday (not including UK Bank / Public Holidays).

Please note, we do not dispatch or deliver at weekends or public holidays and are unable to deliver to PO Boxes.

If, however, you haven’t received your parcel within 7 business days of having placed the order, please get in touch with us and we shall be able to assist you with this further.